At Joyous Care, our care and support teams are able to provide care 365 days a year 24 hours a day. We train and support our staff to care for you or your loved one no matter the time of day. We’re available weekdays and weekends, day and night – come rain or shine we’ll be there for you! We work 365 days a year, inclusive of bank holidays as we understand that care and support is required at all times of the day.

We are able to provide short-term care, for example respite services or short breaks, to you or your loved one, we put you first so we don’t have a minimum term when providing support and care. We have specially trained end of life carers for individuals who want to be supported at home for their final days/weeks of their lives. 

We don’t discriminate with providing care and support to individuals, someone’s disability shouldn’t stop someone from achieving their best and having a quality of life. We work closely with the individual to personalise their support and tailor this to the individual’s needs to achieve the desired health and social outcomes.

Description: Percutaneous endoscopic gastrostomy (PEG) care involves managing feeding tubes inserted into a patient's stomach to deliver nutrition. This service is typically for individuals who can't eat or drink by mouth.

Key Services:

• Tube Placement Monitoring: Regular checks to ensure the PEG tube remains in the correct position.
• Cleaning and Hygiene: Proper cleaning of the PEG site and the tube to prevent infection.
• Feeding Assistance: Providing nutrition through the tube, as well as hydration and medication administration.
• Troubleshooting and Emergency Care: Managing common complications like blockages or dislodged tubes.

Who Benefits from PEG Care: Patients with swallowing disorders, neurological conditions, or other medical issues that impact their ability to eat or drink.

Stoma Care

Description: Stoma care refers to the maintenance and support for individuals with colostomies, ileostomies, or urostomies. This service is crucial for those who have undergone surgery resulting in a stoma, an opening in the abdomen to allow waste to exit the body.

Key Services:

• Stoma Management: Changing stoma bags, ensuring a secure fit, and checking for skin irritation or infection.
• Education and Training: Teaching patients and caregivers about stoma care techniques and hygiene practices.
• Supply Management: Providing necessary supplies like stoma bags and skin barriers.
• Stoma-related Complications: Managing issues like blockages, prolapse, or hernias.

Who Benefits from Stoma Care: Patients who have had bowel or bladder surgeries resulting in a stoma, such as those with cancer, Crohn's disease, or other conditions.

Description: Catheter care involves maintaining and managing urinary catheters, which are used to drain urine from the bladder. This service is often needed for patients with urinary retention or incontinence.

Key Services:

• Insertion and Removal: Safe insertion and removal of catheters, whether intermittent or indwelling.
• Cleaning and Hygiene: Proper cleaning techniques to prevent infections.
• Urine Monitoring: Checking urine output, colour, and signs of infection.
• Troubleshooting and Complications: Managing blockages, leaks, or other catheter-related issues.

Who Benefits from Catheter Care: Patients with urinary retention, incontinence, or mobility issues that affect their ability to use the bathroom.

Oral Suctioning

Description: Oral suctioning is used to remove excess saliva or mucus from the mouth and throat, which is often required for patients with respiratory issues or swallowing difficulties.

Key Services:

• Suctioning Techniques: Safely using suction devices to clear airways.
• Patient Comfort: Ensuring minimal discomfort during suctioning.
• Infection Prevention: Cleaning and sterilising suction equipment to prevent infection.
• Emergency Response: Handling emergencies if the airway becomes blocked.

Who Benefits from Oral Suctioning: Patients with respiratory conditions, neurological disorders, or other issues causing excess mucus or saliva.

Description: NIPPY (Non-Invasive Positive Pressure Ventilation) and Cough Assist are techniques used to support breathing and assist with clearing secretions from the respiratory system.

Key Services:

• NIPPY Setup and Monitoring: Properly setting up non-invasive ventilation and monitoring its effectiveness.
• Cough Assist Techniques: Using mechanical devices to help patients clear respiratory secretions.
• Patient Training: Teaching patients and caregivers how to use these devices at home.
• Troubleshooting and Safety: Addressing any issues or complications with the equipment.

Who Benefits from NIPPY/Cough Assist: Patients with respiratory issues, such as muscular dystrophy, COPD, or spinal cord injuries.

Dementia or declining mental health can be challenging for anyone caring for someone with these conditions, as they often also affect the emotional well-being of the individual. We understand that caring for someone with dementia or declining mental health requires adaptability, patience, and a compassionate approach. Regular communication with healthcare professionals, along with a support network for both the individual and the caregiver, is crucial for maintaining the highest possible quality of life for everyone involved.

Assisting someone with a learning disability can be challenging task which requires relationship building, time, compassion and a patient approach. Assisting someone with a learning disability is a collaborative effort that involves the individual, caregivers, educators, and other professionals. By fostering a supportive and understanding environment, contributing to their overall well-being and success.

Each person is treated as an individual and personalised support is agreed upon which will tailor how we provide the support and care, this could include (but not limited to) positive reinforcement, collaborating with professionals, understanding preferences, challenges.

Description: Tracheostomy care involves maintaining and managing tracheostomy tubes, which are inserted into a patient's trachea to help with breathing.

Key Services:

• Tracheostomy Tube Management: Regular cleaning and changing of tracheostomy tubes.
• Skin and Stoma Care: Ensuring the tracheostomy site is clean and free of infection or irritation.
• Airway Management: Keeping the airway clear and addressing blockages.
• Patient Training and Education: Teaching patients and caregivers how to care for the tracheostomy at home.

Who Benefits from Tracheostomy Care: Patients with tracheostomies due to severe respiratory conditions, accidents, or surgeries.

Gastrostomy and tube feeding support are critical aspects of care for individuals who are unable to consume food or liquids orally due to various medical conditions. Gastrostomy refers to the surgical creation of an opening in the stomach (gastrostomy site) for the insertion of a feeding tube. Tube feeding, or enteral nutrition, involves delivering nutrition directly into the stomach or small intestine through the feeding tube. 

Gastrostomy and tube feeding support requires a holistic approach including working closely with other healthcare professionals, individuals and caregivers. Correct management of gastrostomy and tube feeding requires proper care, hygiene, and nutritional support are essential components of maintaining the individual's overall health and well-being.

Providing palliative and end-of-life care in the comfort of one's home is often a preferred option for individuals facing terminal illnesses or end of life care. This approach allows them to be surrounded by familiar surroundings and the support of their loved ones during a challenging time.

Ultimately, providing palliative and end-of-life care at home requires a compassionate, multidisciplinary approach that prioritises the individual's comfort, dignity, and wishes. Regular communication and collaboration among healthcare professionals, caregivers, and the individual are crucial for ensuring a supportive and peaceful end-of-life experience.

Our complex care team we have specially trained end of life carers who can provide palliative care and support to the person along with emotional and psychological support for them and their family and friends. 

We have experience with working closely with the local hospitals to aid discharges swiftly and effectively. Hospitals can be a stressful time for the individual requiring care and at Joyous we aim to facilitate a safe and effective discharge home for the individual by being able to provide 24/7 care and support within a short period of time. Whether its 24 hour care, 7 days a week or shift care for days or nights to give family a break, we’re here to help.

Medication support involves assisting individuals in managing their medications effectively. This includes ensuring proper dosage administration, adherence to prescribed schedules, and monitoring for potential side effects or interactions. Caregivers play a crucial role in facilitating medication support, promoting the well-being and health of those under their care.

Enabling daily living involves empowering individuals to independently perform essential activities for self-care. This includes tasks such as dressing, bathing, and grooming, as well as household chores and meal preparation. Caregivers provide support tailored to the individual's abilities, fostering a sense of independence and enhancing their overall quality of life.